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Info Human Resources / HR - Clarifications

Discussion in 'Announcements' started by William, Jan 5, 2017.

  1. William

    William Community Owner
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    We'll make a detailed post explaining what HR exactly is to prevent confusion. Just to clarify to everyone a few things so that you're not confused:
    - HR Supervisor is in charge of daily operations that the HR Team goes through. It DOES NOT have infinite power like many people think.
    - HR works as a board of members to make demotions and promotions more fair, so that people ARE NOT unfairly demoted.
    - It brings a more advanced complaint system, so that WE CAN ACTUALLY HANDLE reports on staff in a more organized fashion.
    - HR is being guided by not just the supervisor, but the owners as well. We will make sure it does what it's intended to do and make sure the supervisor has the same vision as us.
    - HR supervisor is a tough job, they DON'T just demote people and they CAN'T just demote people without all board members agreement AND sufficient complaints against someone.

    More will be added soon, please do not judge the rank and the capabilities until we are fully setup and running. The HR group is currently in development and IS NOT ENACTED right now. We will post soon with further details. The supervisor has done a great job in progress so far and is useful to the progression of the team.

    - Watson & William

    EDIT BY WILLIAM:
    I know many of you are feeling that HR is useless or that it is biased of some sort. I was highly against HR, that the leader was unfairly chosen. However, let us give HR a chance and the person leading it. Her job is to make sure the HR team is doing its job that is all. This is to make sure staff are not unfairly demoted or unfairly promoted too. That staff do not abuse and HR are there to monitor staff like a referee. So, before jumping to conclusion just ask questions and figure out all the information.
     
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  2. Watson

    Watson Community Owner
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    Post edited, feel free to ask questions or concerns. We will add a detailed post later to explain what HR exactly is. Thank you.

    FAQ:
    Q: Where does HR stand on the Chain of Command?
    A: Not in the normal CoC, they're seperate somewhat like devs. Refer to https://darthgaming.net/threads/updated-staff-chain-of-command.6272/

    Q: Will this be organized to make everyone else's job easier?
    A: Yes, we will make forum sections under HR for easier managing / reporting. For the ease of server managers / server staff. HR Staff will have things organized in a spreadsheet.


    Q: Will Head Admins / Server Managers be able to sit in on hearings?
    A: Yes, the HR hearings work as a court. These ranks can make their claims to the HR staff to justify their reason for demotion. Ultimately, the end decision is up to the HR's vote though (like the supreme court).

    Q: Is HR established yet?
    A: No, we are working on setting up the branch. Use the old system for now until we establish everything. Posts will be made once that's done.
     
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  3. Bacon

    Bacon Head Admin
    Head Admin MilitaryRP Staff Member

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    Having ALL demotions and warnings go through HR seems like mega overkill. It literally slows, stalls and prevents SMs and HAs from doing their job properly and effeciently. I propose it should be thst users contact HR if they feel unjust promotions/demotions/warnings were given out. Furthermore SM's can give info to HR like staff lists to ensure a "record" of all promos and demos and such.
     
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  4. Etheryte

    Etheryte SCP MRP TS Staff,Ask me questions

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    Whats the COC of HR?

    is it

    Member

    Assistant supervisor

    Supervisor?
     
    #4
  5. Watson

    Watson Community Owner
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    If something absolutely abusive happens then Head Admins+ can insta demote them and tell HR to keep a record of the demotion. However, demotions and warnings should go through HR. If someone gets suspended then they need to report it to HR. We're going to modify the forum a bit to make it easier for everyone to do their job logging / reporting this stuff.
     
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  6. Bacon

    Bacon Head Admin
    Head Admin MilitaryRP Staff Member

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    Further furthermore HR's definition of ehat warrants a demotion or abuse may differ because they don't know how staff should operate on the given server or what is expected of them, meaning that the demotion may be valid but since it goes through HR it would. One: take longer. Two: Valid demos could be denied. Three: HR byass. Four: Would be a hassle for HR to be updated and informed how staff should act on very different server, if you were gonna propose that. This is why if it is complaint only then they can deal with any unjust things and demote the person doing any byass.

    Also staff blacklist and community ban requests would still go through HR.
     
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  7. Bacon

    Bacon Head Admin
    Head Admin MilitaryRP Staff Member

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    Also where does HR generally stand on CoC? I know it was updated but it seems unclear. It seems they have immense power and to many it gives the impression they are right under owners, at the very top.
     
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  8. Watson

    Watson Community Owner
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  9. Watson

    Watson Community Owner
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  10. Jason Jones

    Jason Jones Server Manager
    Server Manager SantosRP Staff

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    Will reinstatements go through HR and only HR?

    will there be an reinstatement board?

    will HA's be able to sit in on hearings, ETC?
     
    #10
  11. Watson

    Watson Community Owner
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    If needed to clarify a situation, those involved will be part of the demotion discussion to make the demotion "fair". Think of it like a court system. You can explain why you want them demoted and give you reasons and the person can defend themselves if needed. In the end it's up to the "court" ruling. This is a democratic system to make things fair, so you need to trust the judgement of the HR staff (which are chosen very strictly by owners and HR supervisor).
     
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  12. Watson

    Watson Community Owner
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    Yes, those involved can sit in on hearings. It works as a court system. You can claim to the HR during the ruling and state your claim. But in the end it's up to the HR staff, like real life supreme court, to decide if the person deserves the demotion. It's a more democratic way of handling things.
     
    #12
  13. Jason Jones

    Jason Jones Server Manager
    Server Manager SantosRP Staff

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  14. Watson

    Watson Community Owner
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    Also, reinstatement need to go through HR. You need a valid reason for repromoting someone once they're demoted. We'll have forum sections added for this.
     
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  15. Rolad The Shit Talker

    Rolad The Shit Talker Becca Irene <3
    Server Manager Platinum Donator SantosRP Staff

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    I feel much more comfortable now william.
     
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  16. Rolad The Shit Talker

    Rolad The Shit Talker Becca Irene <3
    Server Manager Platinum Donator SantosRP Staff

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    One other note. HR should only hire Retired Senior Admin+ so then we don't lose good staff members on our servers. Just a thought.
     
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  17. Patrick Wallace

    Patrick Wallace The Boy Next Door
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    Personally for minor issues ha and sm should handle. They then report to hR for a log. Anything serious goes through HR. And if a staff member feels an action is unjust at that time hr steps in. That is a way it works inany places.
     
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  18. Jesture 2

    Jesture 2 Community Owner
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    Much love william, thx for the support in this homie.
     
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  19. Mr.Thaco-Olmon

    Mr.Thaco-Olmon Serious
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    I feel like instead of having HR decide everything, have them review it instead.
    As in, HA and SM decisions stand unless HR decides to overturn it with proper reasoning.

    That's my idea on it, it seems interesting but I'm not sure how effective it'll be.
     
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  20. Patrick Wallace

    Patrick Wallace The Boy Next Door
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    This is exactly what I was saying. They don't need to get into every little thing. They will be there to listen to reports. And in the case of a big abuse report HR would step in to assist the HA and SM. Also if the staff member or user feels an action is unjust of is biased HR would be called in to review the situation.
     
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